Frequently Asked Questions

K2 herbal incense is a category of specialty herbal-incense products available in different formats and formulations. Product descriptions and labeling should be reviewed carefully before purchasing. Customers should also check applicable laws and restrictions in their jurisdiction.

Product formats and availability may vary. The website may contain specialty herbal products in different formats. Customers should review the individual product page for the current product description, labeling information, packaging details and applicable restrictions.

Product formats can include specialty spray or liquid products where legally available. Always review the specific product page and packaging for information about the product, its intended purpose, applicable restrictions and safety information.

Availability can change periodically. If a sheet-format product is listed, review its individual product page for current information, packaging details and any applicable purchasing or shipping restrictions.

Begin with the relevant product page and review the product description, available format, labeling, packaging information and any applicable restrictions. If important information is unclear, contact customer support before placing an order.

Browse the available products, review the relevant product information and proceed through the website checkout process. Before ordering, customers should confirm that the product is permitted in their location and that they satisfy all applicable purchasing requirements.

Shipping availability depends on the destination, product, applicable law and carrier restrictions. Orders may be restricted or cancelled when a product cannot legally be shipped to a particular destination. Customers should review the shipping policy before completing an order.

Laws concerning K2, synthetic cannabinoids, herbal-incense products and related substances can differ substantially between jurisdictions and may change over time. Customers are responsible for determining whether a product may be legally purchased, possessed or shipped to their location.

Unless a product is specifically and legally marketed for human consumption, it should not be consumed. Customers should follow the manufacturer's labeling, product instructions and applicable safety information. Never assume that an incense or specialty product is safe for ingestion.

Customers with questions about a product, order or website service can contact the Herbal Exotics support team through the website's contact page. Including the relevant product name or order information can help support staff provide more accurate assistance.